FREQUENTLY ASKED QUESTIONS
All of our products are covered by a 3-year mechanical warranty against manufacturing defects. Additionally, the mixer wear plates are guaranteed for an extra 1 year against wear and tear. You also have the option to extend the warranty period to 5 years by paying a 5% price difference.
With a concrete batching plant, you can obtain the necessary mortar for a concrete paver, curb, and block machine that you purchase from any company. The selection of your mixer and the layout of your production site are crucial in this process. With the help of our expert team, we can design a project for your facility, allowing you to produce both ready-mixed concrete and concrete pavers, curbs, and blocks with a single concrete batching plant.
In our concrete batching plant productions, we manufacture with high-quality spare parts that can be easily found by buyers in every country. We ensure that all spare parts used for the equipment we produce are kept in our inventory for 10 years, regardless of technological innovations or changes, to prevent any inconvenience for our customers.
As Mega Concrete Plants, we receive demands from intermediaries in many countries around the world. However, to protect our brand value and mitigate any potential issues arising from sales through intermediaries, we specifically work with companies that are our authorized dealers in Europe, Africa, the Gulf region, and Latin America. If you are interested in becoming a dealer, you can contact us for dealership inquiries.
Our company possesses internationally recognized certificates, including a production competence certificate, which are valid in customs across various countries. This ensures that you can smoothly navigate through customs procedures and conduct business with the same ease as if you were purchasing goods from any city within your own country.
We do not charge any additional fees for the installation and test production of our concrete batching plants, once their production and shipment are completed. Furthermore, after the test production, we provide free operator training to the authorized personnel designated by your company for the operation of the entire system and maintenance of the equipment.
After the mutual signing of the contracts related to the concrete batching plant, you will be provided with the IP address of a dedicated camera system. Through our website, you will have the ability to live-stream and observe the manufacturing process from your location, viewing each stage as it progresses.
After the completion of the production stage of the concrete batching plant, you will be able to track the shipment process by using the container number provided by our logistics support team. This will allow you to track the route of the products in real time.